This Privacy Policy describes how Imperial Oud ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.

If you have any questions about this policy, you may contact us at:
sales@imperialoudshop.com

Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

• Web browser

• IP address

• Time zone

• Cookies installed on your device

Additionally, as you browse our website we collect information about:

• Individual web pages or products you view

• What websites or search terms referred you to our site

• How you interact with the website

When you make or attempt to make a purchase through our site, we collect certain information from you, including:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

This is referred to as Order Information.

How We Use Your Information

We use the information that we collect to:

• Process and fulfill your orders

• Communicate with you regarding your purchase

• Provide customer support

• Screen orders for potential fraud or risk

• Improve our website and services

• Send updates, promotions, or marketing communications (if you opt in)

Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our store and provide services to you.

For example:

• Shopify powers our online store

• Payment processors handle secure transactions

• Shipping carriers deliver your orders

• Analytics tools help us understand website traffic and performance

We may also share your information when required to comply with applicable laws and regulations.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how customers interact with our store.

Cookies help us:

• Remember your preferences

• Keep items in your shopping cart

• Analyze website traffic

• Improve store performance

You can disable cookies through your browser settings if you prefer.

Data Retention

When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information.

Your Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you

• Request corrections to your information

• Request deletion of your personal data

To make any requests regarding your data, please contact us at: sales@imperialoudshop.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at:

Imperial Oud
Email: imperialoudshop@gmail.com