Contact information

Contact Us

At Imperial Oud, we’re here to help. Whether you have a question about your order, need assistance with a product, or want to learn more about our fragrances, our team is happy to assist you.

Customer Support

For all inquiries, please contact us at:

📧 Email: imperialoudshop@gmail.com
📍 Location: Peoria, AZ, United States

Our support team typically responds within 24–48 hours during business days.

Order Support

If you are contacting us regarding an order, please include the following information to help us assist you faster:

  • Your Order Number

  • The name used on the order

  • A brief description of your inquiry

Business Hours

Customer support is available:

Monday – Friday
9:00 AM – 5:00 PM (Central Time)

Thank You

Thank you for choosing Imperial Oud. We appreciate your support and look forward to providing you with an exceptional fragrance experience.